Lead author and Director at Scopism, Claire Agutter, showcases the new Service Integration and Management (SIAM™) Body of Knowledge (BoK) publications.
In her video she highlights that Scopism is happy to work with IT Governance Publishing bringing hard copy and eBook versions of the SIAM BoKs to the global SIAM community.
-It is a really nice book, perfect if you are going through a SIAM transition. The Bok will give you a reminder of all the key information that you need to know. As well, the Bok is essential reading for anyone who is preparing for the EXIN SIAM™ Foundation certification, meaning it will help candidates pass their Foundation certification, as well as serve as a useful reference guide in their SIAM roles.
says Claire Agutter, lead architect of the SIAM Foundation Body of Knowledge.
Suitable for anyone working in IT service management, IT, service integration and project management, the book introduces the EXIN SIAM™ Foundation syllabus and provides essential reading for the Foundation exam. It also offers a detailed introduction to the SIAM methodology for those who do not want to undertake formal certification.
You can now order your copy for just £29.95.
About the author
Claire Agutter is a service management trainer, consultant and author. In 2020, she was one of Computer Weekly’s Top 50 Most Influential Women in Tech.
In 2018 and 2019 she was recognised as an HDI Top 25 Thought Leader and was part of the team that won itSMF UK’s 2017 Thought Leadership Award.
Claire provides regular, free content to the ITSM community as the host of the popular ITSM Crowd hangouts, and is the chief architect for VeriSM™, the service management approach for the digital age. She is the director of ITSM Zone, which provides online ITSM training, and Scopism, a content and consulting organisation and the publisher of the SIAM Body of Knowledge.
