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Service North 2018
Service North 2018 took place in Manchester and included delegates from India, Austria, Germany, Denmark, the Netherlands and the UK. The agenda focused on SIAM and included speakers from platinum sponsor 4me, ServiceNow, Ivanti, Atos, Hippo, ABB, Sopra Steria and University of Manchester.
What is SIAM? Service integration and management (SIAM) is a management methodology applied in an environment that includes services sourced from a number of service providers. It provides governance, management, integration, assurance, and coordination to ensure that the customer organization gets maximum value. Download our free SIAM BoK here to learn more.