Great sponsors make great events.
We are thrilled to have 4me as one of our gold Service North Sponsors in 2022 – their fourth time at our event. And on this occasion we would like to say a huge thanks to 4me for being with us again and we couldn’t be more grateful for their support.
In this blog, the CEO and co-founder of 4me, Cor Winkler Prins talks about about the services they offer and how 4me help organizations to support functions like IT, HR, Purchasing or Facilities Management.
About 4me
4me was founded in 2010 when its founders realized that, to stay relevant, organizations not only need to embrace digital transformation but also need to transform faster than their competitors. Since speed is essential, hiring technical expertise from external firms often makes more sense than retraining internal staff members.
Today, organizations combine many new technologies to realize their digital transformation initiatives. Because some of these technologies will become obsolete again in a few years, it is critical to be able to quickly onboard new providers, track their performance in terms of SLA targets, user experience, costs, and compliance risks, and be able to let go of providers when they are no longer needed. This ‘dynamic sourcing’ is backed by the Service Integration and Management (SIAM) methodology. The most successful organizations will be the ones that embrace dynamic sourcing and implement SIAM so that they can be the first to benefit from new technologies that give them a competitive advantage.
4me is built on a unique architecture to support the SIAM methodology to make dynamic sourcing a practical reality for organizations. This architecture allows enterprises and their providers to work together seamlessly and securely, without the need for technical integrations. 4me is still the only ITIL-based service management solution built for SIAM.
Because 4me does not only support the core ITIL processes and SIAM but also KCS-based knowledge management, time tracking, Earned Value Management (EVM) for project and portfolio management, as well as governance, risk management and compliance (GRC) management, it is a truly complete service management platform. Today, over 2 million enterprise employees already rely on 4me’s Self Service capabilities when they need help from one of their organization’s support functions like IT, HR, Purchasing or Facilities Management.
Managed service providers can benefit from 4me’s Freemium pricing plan to set up and configure their own 4me environment. This allows them to onboard new customers that already use 4me, allowing them to forward their incidents and change requests without the need to re-enter them in the provider’s self-service portal or having to build an integration with the provider’s service management solution.
What are we doing at Service North 2022?
We’ll be exhibiting, which provides us with a great opportunity to meet with SIAM practitioners from all over the world. Come along to our virtual booth and engage with us!
As well, my colleague, chief customer officer at 4me, Martijn Adams will be speaking on 6th April about setting up a SIAM system of record.
About the author
Cor Winkler Prins is the CEO and co-founder of 4me. He started his career in the service management industry in 1996 helping to set up the global consulting organization for what later became HP OpenView Service Desk. As a consultant, Cor has assisted many large enterprises over the years with their global ITSM deployments. These include Procter & Gamble, Philip Morris and Roche.
