Terms of Service
This page (together with our Privacy Policy, Terms of Website Use, and Cookies Policy) tells you information about us and the legal terms and conditions (“Terms“) on which we provide virtual consultancy (“Services“) listed on our website (“our site“) to you.
These Terms will apply to any contract between us for the provision of Services to you (“Contract“). Please read these Terms carefully and make sure that you understand them, before ordering Services through our site (“Services”).
Please note that before placing an order you will be asked to agree to these Terms. If you refuse to accept these Terms, you will not be able to place an order for an order from our site.
You should print a copy of these Terms or save them to your computer for future reference.
We may amend these Terms from time to time as set out in clause 6. Every time you wish to purchase a Service, please check these Terms to ensure you understand the terms which will apply at that time.
These Terms, and any Contract between us, are only in the English language.
1. Information about us
1.1 We operate the website www.scopism.com. We are Scopism Limited a company registered in England and Wales under company number 10104266 and with our registered office at Unit A, 82 James Carter Road, Mildenhall, IP28 7DE, United Kingdom (“We, our”), which is also our main trading address. Our VAT number is GB 249 7286 59.
1.2 Contacting us:
1.3 If you wish to contact us for any reason, including because you have any complaints, you can contact us by e-mailing us at contact@www.scopism.com.
1.4 If we have to contact you or give you notice in writing, we will do so by e-mail or by pre-paid post to the address you provide to us in your order.
2. Use of our site
Your use of our site is governed by our Terms of Website Use. Please take the time to read these, as they include important terms which apply to you.
3. How we use your personal information
We only use your personal information in accordance with our Privacy Policy Please take the time to read our Privacy Policy, as it includes important terms which apply to you.
4. How the contract is formed between you and us
4.1 The pages on our site will guide you through the steps you need to take to place an order with us. Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.
4.2 If you are a consumer, you may only make a purchase from our site if you are at least 18 years old.
4.3 After you place an order, you will receive an e-mail from us confirming your order. The Contract between us will only be formed when we send you this email.
5. Service North
5.1 Registration and Payment
Confirmation: All bookings are provisional until payment is received in full.
Payment Terms: Payment must be made in full at the time of registration or by a specified date prior to the conference. Failure to comply may result in cancellation of the booking.
Pricing: The registration fees are as stated on the conference website/registration form. We reserve the right to amend prices or run promotions at any time, but this will not affect confirmed bookings.
5.2 Attendee Information and Requirements
Accuracy of Information: You warrant that all information provided during registration (e.g., name, email, organisation, dietary requirements) is accurate.
Special Requirements: Attendees with additional requirements due to disability, food allergies, or other reasons must notify the organisers a minimum of 7 days before the event so reasonable accommodations can be made.
Admittance: We reserve the right to refuse admission or expel from the conference anyone behaving in a disruptive manner, posing a danger, or engaging in illegal activities, without refund.
5.3 Cancellation and Refund Policy
Cancellation by Participant: Cancellations must be received in writing. A cancellation fee structure should be specified (e.g., 50% refund for cancellations received X days before the event; no refund for cancellations received less than X days before the event).
Substitutions: Registered places are transferable to a colleague within your organisation at no extra cost. The organisers must be notified of the replacement’s name and details before the event date.
Cancellation by Organiser: In the unlikely event that the conference is cancelled, registrants will be offered an alternative date or a full refund of their registration fee. The organisers are not responsible for any consequential costs or losses incurred by attendees (e.g., travel or accommodation costs).
Force Majeure: We may cancel or vary arrangements due to circumstances beyond our control (e.g., government restrictions, natural disasters). In such cases, we will not be liable for any claims for compensation.
5.4 Event Changes and Disclaimer
Programme Amendments: We reserve the right to make changes to the conference programme, including speakers, topics, date, time, and venue, at any time without prior notice or liability.
Session Availability: Registration does not guarantee access to all sessions, as admission may be subject to venue capacity.
5.5 Data Protection and Publicity
Personal Information: Attendee information will be processed in accordance with our Privacy Policy (a link to which should be provided).
Photography and Media: By attending, you agree that photographs and video footage may be taken and used by the organisers for future promotional purposes.
5.6 Liability and Insurance
Limitation of Liability: The organisers do not accept responsibility for any loss or damage to attendees’ personal property or for any injuries sustained during the event, unless caused by our negligence.
Insurance: Attendees are responsible for their own insurance cover, if desired, including public liability.
5.7 Governing Law
These Terms and Conditions shall be governed by and construed in accordance with English law.
6. Our right to vary these Terms
6.1 We amend these Terms from time to time.
6.2 Every time you order a Service from us, the Terms in force at the time of your order will apply to the Contract between you and us.
6.3 We may revise these Terms as they apply to your order from time to time to reflect the changes in relevant laws and regulatory requirements.
6.4 If we have to revise these Terms as they apply to your order, we will contact you to give you reasonable advance notice of the changes and let you know how to cancel the Contract if you are not happy with the changes. You may cancel either in respect of all the affected Services or just the Services you have yet to receive. If you opt to cancel we will arrange a full refund of the price you have paid.
7. Your right to cancel the Contract
7.1 You have a legal right to cancel a Contract under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 during the period set out below in clause 2. This means that during the relevant period, if you change your mind or decide for any other reason that you do not want to make use of a Service, you can notify us of your decision to cancel the Contract and receive a refund.
7.2 Your legal right to cancel a Contract starts from the date of the Delivery Confirmation (the date on which we e-mail you to confirm our acceptance of your order), which is when the Contract between us is formed. You have 14 days to cancel the Contract should you wish to (for example, if the Contract is formed on 1st January the last day on which you may cancel the Contract is the 15th January).
7.3 To cancel a Contract, you just need to let us know that you have decided to cancel. The easiest way to do this is to e-mail us at contact@scopism.com. If you are e-mailing us please include details of your order to help us to identify it. If you send us your cancellation notice by e-mail, then your cancellation is effective from the date you send us the e-mail.
7.4 If you cancel your Contract as described in the previous clauses we will refund you the price you paid for the
7.5 We will refund you on the credit card or debit card used by you to pay.
7.6 Because you are a consumer, we are under a legal duty to supply Services that are in conformity with this Contract. As a consumer, you have legal rights in relation to Services that are not as described. These legal rights are not affected by your right of return and refund in this clause 7 or anything else in these Terms. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office.
8. Price and Payment
8.1 The price of the Service North will be as quoted on our site at the time you submit your order. We take all reasonable care to ensure that the prices of Service North are correct at the time when the relevant information was entered onto the system.
8.2 Prices for Service North may change from time to time, but changes will not affect any order you have already placed.
8.3 The price of a Service excludes VAT or any other sales tax. Should VAT or any other sales tax apply to the provision of the Services then the full price (including tax) will be shown to you on our site before you confirm your order
8.4 It is always possible that some of the Services are priced incorrectly. If we discover an error in the price of the Service you have ordered we will contact you to inform you of this error and we will give you the option of continuing to purchase the Service at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. Please note that if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mispricing, we do not have to provide the Service to you at the incorrect (lower) price.
9. How to pay
9.1 You may pay for Service North using a debit card or credit card.
9.2 Payment for Service North is in advance.
9.3 You may also pay for a Service North via an electronic bank transfer. If paying by bank transfer:
9.3.1 Services will not be provided until full payment has been received
10. Our liability if you are a consumer
10.1 If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated (or should have been contemplated) by you and us at the time we entered into this contract.
10.2 We only supply advisory Services under these Terms. We have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
10.3 We do not in any way exclude or limit our liability for:
10.3.1 death or personal injury caused by our negligence;
10.3.2 fraud or fraudulent misrepresentation;
10.3.3 breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession
10.3.4 breach of the terms implied by sections 3, 4 and 5 of the Supply of Goods and services Act 1982 (description, satisfactory quality, fitness for purpose and samples)
11. Events outside our control
11.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. An Event Outside Our Control is defined below in clause 2.
11.2 An “Event Outside Our Control” means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks.
11.3 If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:
11.3.1 we will contact you as soon as reasonably possible to notify you; and
11.3.2 our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our performance of the Services to you, we will endeavour to connect the Services as soon as we can after the Event Outside Our Control is over.
11.4 You may cancel a Contract affected by an Event Outside Our Control which has continued for more than 30 days. To cancel please contact us. If you opt to cancel, we will refund the price you have paid, including any delivery charges.
12. Communications between us
12.1 When we refer, in these Terms, to “in writing”, this will include e-mail.
12.2 Should you need to contact us please do so using the details provided in clause 2
15. Other important terms
15.1 This Contract is between you and us. No other person shall have any rights to enforce any of its terms
15.2 Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
15.3 If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
15.4 These Terms are governed by English law. This means a Contract for the purchase of Services through our site and any dispute or claim arising out of or in connection with it will be governed by English law. You and we both agree to that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.