The SIAM Professional Body of Knowledge is live!

We’re delighted to announce the launch of SIAM Professional today. You can download a copy for free now.

When we started work on the SIAM Foundation BoK in 2016, it quickly became apparent that while there are some common SIAM themes, there is also huge variation in how SIAM is ‘done’ in the real world.

In SIAM Professional, we’ve been able to dig into the SIAM roadmap in much more detail, sharing our authors’ experience, stories and strategies. In the text, you’ll find some stories about real organizations and how they have done SIAM. As with the Foundation BoK, SIAM Professional will be useful for you whether you’re a commissioning customer organization, a service integrator or a service provider working in a SIAM model.

Rob Stroud, who wrote the preface for the SIAM Professional BoK says “For organizations who are facing the challenges of integration of multiple suppliers and outsourcers, this publication is highly recommended.”

We’d like to thank all of our authors – and look out for more SIAM blogs and whitepapers in 2018.

Lead architects

  • Michelle Major-Goldsmith, Kinetic IT
  • Simon Dorst, Kinetic IT

Contributing authors & reviewers:

  • Alison Cartlidge, Sopra Steria
  • Andrea Kis, Independent
  • Angelo Leisinger, CLAVIS klw AG
  • Anna Leyland, Sopra Steria
  • Barry Corless, Global Knowledge
  • Biju Pillai, Capgemini
  • Caspar Miller, Westergaard
  • Charlotte Parnham, Atos Consulting
  • Christopher Bullivant, Atos
  • Chris Taylor-Cutter, Independent
  • Claire Agutter, Scopism
  • Damian Bowen, ITSM Value
  • Daniel Breston, Independent
  • Dave Heaton, BAE Systems
  • Dean Hughes, Independent
  • Franci Meyer, Fox ITSM South Africa
  • Graham Coombes, Holmwood GRP
  • Hans van den Bent, CLOUD-linguistics
  • Helen Morris, Helix SMS Ltd
  • Ian Clark, Fox ITSM South Africa
  • Ian Groves, Fujitsu
  • Jacob Andersen, Independent
  • Jan Halvorsrød, KPMG
  • Karen Brusch, Nationwide Building Society
  • Kevin Holland, Independen
  • Lise Dall Eriksen, BlueHat P/S
  • Liz Gallacher, Helix SMS Ltd
  • Mark Thompson, Kinetic IT
  • Markus Müller, ABB Information Systems
  • Martin Neville, Tata Consultancy Services
  • Matthew Burrows, BSMimpact
  • Neil Battell, Micro Focus
  • Peter McKenzie, Sintegral
  • Rajiv Dua, Bravemouth Consulting Limited
  • Sachin Bhatnagar, Kinetic IT
  • Sami Laurinantti, Sofigate
  • Samuel Santhoshkumar, Independent
  • Simon Hodgson, Sopra Steria
  • Simon Roller, BSMimpact
  • Stephen Howells, Kinetic IT
  • Steve Morgan, Syniad IT
  • Susan North, Sopra Steria
  • Tony Gray, PGDS (Prudential)
  • Trisha Booth, Atos
  • Tristan Quick, Kinetic IT
  • Troy Latter, 4PM Group
  • William Hooper, Independent
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