Industry leaders collaborate to explore the evolution of and business case for service integration and management (SIAM)
Scopism, a global leader in SIAM, has collaborated with Deloitte, one of the world’s leading professional services firms, to develop a whitepaper examining the history of SIAM and its growing business relevance.
Download the whitepaper here.
This collaboration brings together Scopism’s deep expertise in SIAM best practices with Deloitte’s extensive experience in enterprise service management and digital transformation. The whitepaper explores SIAM’s evolution, its role in modern IT ecosystems, and the business case for organisations seeking to improve service integration and supplier collaboration.
“SIAM is increasingly recognized as essential for organisations managing complex service environments, allowing them to build a flexible, resilient operating model,” said Claire Agutter, Scopism’s founder. “Our whitepaper with Deloitte underscores the importance of SIAM in today’s digital landscape.”
“Globally, organizations across diverse industries are embracing the transformative power of SIAM to elevate their supplier management and achieve a step-change in service delivery effectiveness.” said Raymond Pearson, Chair of Deloitte’s Global SIAM community. “Our whitepaper with Scopism provides the strategic compass to optimize service delivery models whilst avoiding common pitfalls.”
The whitepaper provides strategic guidance for decision-makers, IT leaders, and service management professionals looking to optimise their service delivery models. By combining Scopism’s specialised SIAM knowledge with Deloitte’s leadership in enterprise service management, the collaboration aims to shape the future of SIAM adoption worldwide.
The whitepaper is available for download here.
