Products and Services
Scopism and our partners can help with any stage of your SIAM journey, from the initial decision and business case through to continual improvement of your existing operating model. View our products and services here, and contact us if you don’t see what you need.
Advisory Services
Board Briefings/Strategy Setting
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Board Briefings/Strategy Setting
What are the strategic drivers for SIAM? How does it affect the organization’s operating model? How long does a transformation take, and what’s involved?
Our board briefings are targeted towards a C level audience, delivering key information at the appropriate level. Delivered only by Scopism approved, experienced consultants, board briefings are vital for any organization considering SIAM adoption or working on a business case for SIAM.
Each board briefing includes a scoping session to learn more about your requirements, proposal and agreement of the briefing content, briefing delivery, and a short report highlighting any key points or findings from the briefing.
Duration: From 60 minutes to half day, plus preparation and retrospective.
Format: Face to face or virtual
Delivered by: Experienced SIAM consultantsEnquire NowAdvisory Services
Workshops
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Workshops
“If you want to go fast, go alone. If you want to go far, go together.”
SIAM is an organizational change with far reaching impact. Successful organizational change management is underpinned by eOective education. Our workshops can be tailored to your organization and your strategic objectives, helping to build the foundations for success.
Each workshop includes a scoping session to learn more about your requirements, proposal and agreement of the workshop content, workshop delivery, and a short report highlighting any key points or findings from the workshop.
Duration: Full or half day, plus preparation and retrospective.
Format: Face to face or virtual
Delivered by: Experienced SIAM consultantsEnquire NowAdvisory Services
Mentoring and Coaching
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Mentoring and Coaching
If you’re new to SIAM or new in post, our mentoring and coaching services can help to set you up for success. You’ll have an opportunity to work with a Scopism approved SIAM expert, who can help provide an objective perspective on activities including:
- Setting and reviewing goals and objectives
- Advice,support and guidance
Duration: As required; typically weekly sessions across a three month period Format: Face to face or virtual
Delivered by: Experienced SIAM consultantsEnquire NowAdvisory Services
Speakers
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Speakers
If you need a speaker for your event, contact us! Our network of SIAM professionals have compelling case studies, lessons learned, and deep dives into everything from procurement to tooling to genAI and automation.
Get in touch with us to discuss what you need and how we can help.
Enquire NowScopism SIAM Assured
Scopism SIAM Assured
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Scopism SIAM Assured
Scopism SIAM Assured (SSA) is an accreditation program which enables SIAM providers to evidence their SIAM expertise to their customers and potential customers.
There are three categories of assessment:
- Consultancy/advisory organizations
- Managed service providers
- Tooling providers
Each category must pass Scopism’s annual organizational-level SIAM review to be awarded the Scopism accreditation. Organizations can choose to extend their scope to cover multiple categories.
What are the benefits of Scopism SIAM Assured?
Achieving SSA status will unlock many benefits, including:
- Increased customer/potential customer confidence
- Brand awareness in the SIAM market
- Differentiation in bid responses and marketing campaigns
- Objective review of SIAM capabilities
- Joint marketing and promotion via Scopism and the Scopism SIAM community
- Recognition and assurance of SIAM capabilities including any innovation such as GenAI
What’s Included with Scopism SIAM Assured?
Scopism SIAM Assured organizations receive:
- SIAM capability assessment and badge
- Premium profile on the Scopism website
- Content co-creation: 1x co-branded webinar and 1x co-branded casestudy per year
- Promotion of SSA status to the Scopism SIAM community and via Scopism social media
- The ability to request a working group or special interest group in the Scopism SIAM
community - Use of the Scopism BoK IP (with attribution)
What does Scopism SIAM Assured assess?
Scopism is the trusted source of SIAM best practice. We recognize that there is no one ‘true’ way to adopt SIAM, and so we have built an accreditation that focuses on the outcomes that an organization has delivered for its clients.
Areas assessed vary depending on the category of accreditation but will include:
- A clear definition of SIAM and associated service portfolio
- Maturity of services
- Delivery of outcomes
- People management and development
- Any other accreditations
To learn more about Scopism SIAM Assured please get in touch.
Get In TouchAssessments
Digital Transformation Readiness Assessment (free)
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Digital Transformation Readiness Assessment (free)
Does your organization have the right capabilities in place to support a digital transformation strategy? This brief assessment reviews:
- Leadership and Strategy
- Culture
- Technology and Automation
- Personal Development
- Ways of Working
- Previous Project and Organizational History
Once you complete your assessment, you will receive your maturity rating and guidance in a downloadable report. You can also choose to receive a follow up from our advisors.
Assessments
SIAM Health Assessment (consultant-led)
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SIAM Health Assessment (consultant-led)
The Scopism SIAM Health Assessment, produced in collaboration with Kinetic IT and stakeholders from the SIAM community, provides a scan of the current condition of an organization’s adoption of SIAM principles. Just as a medical assessment aims to get a general assessment of a patient’s health, the SIAM health assessment aims also to identify the condition of service integration within an organization.
The assessment provides guidance around improvement opportunities, and the results from the health assessment serve as the catalyst for improvement of the SIAM environment, based on the recommendations in the report. It can also be used to provide a snapshot of the organization’s current capabilities, which can then be revisited after improvement activities have taken place.
Examples of when the SIAM Health Assessment may be performed include:
- when considering the benefits of SIAM and wanting to undertake a current state assessment to determine what exists,
- following the implementation of a SIAM model, to determine the next iteration or improvement,
- during the operation of a SIAM ecosystem, especially when issues become apparent. Here it can help to diagnose these shortcomings and offer suggestions for improvement.
The SIAM Health Assessment reviews an organization across five areas, which are aligned to the SIAM practices:
- People
- Process
- Technology
- Measurement, and
- Governance & Strategy
Duration: the assessment duration will vary depending on the size and complexity of the organization
Format: the assessment can be delivered virtually or face to face
Delivered by: Scopism licensed consultants or partnersEnquire NowAssessments
SIAM Readiness Assessment (free)
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SIAM Readiness Assessment (free)
You think you might need SIAM, but are you ready? Are there any risks in your current situation that might affect SIAM adoption? This brief assessment reviews:
- SIAM Strategy
- Current State Analysis
- Business Case for Change
- SIAM Structures
- Governance
Once you complete your assessment, you will receive your maturity rating and guidance in a downloadable report. You can also choose to receive a follow up from our advisors.
SIAM Training & Certification
SIAM Essentials
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SIAM Essentials
Scopism SIAM Essentials is an introductory course that covers the SIAM basics. It’s perfect for anyone who needs to understand SIAM fundamentals, including operations staff, new starters, sales teams, account management, existing ITSM people who want to know more about SIAM, and people from other business areas considering enterprise SIAM adoption.
Duration: SIAM Essentials requires 60 to 90 minutes of study, depending on learner experience
Format: OnlineComing soon
Register InterestSIAM Training & Certification
SIAM Foundation
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SIAM Foundation
The SIAM Foundation certification is suitable for anyone who wants to understand SIAM or adopt SIAM principles in their organization. It is useful for customer organization staO, service providers and service integrator and managed service providers.
SIAM Foundation certification allows learners to demonstrate that they can:
- Underst and the main concepts and processes of SIAM
- Establish a SIAM ecosystem in order to better organize the organization’s
resources - Provide better support during a SIAM implementation by understanding the main
considerations for the most important processes - Reduce risks associated with Integrated Services and the SIAM ecosystem
- Connect different practices with SIAM to boost and improve the organization’s
service provision - Integrate services by using different structures based on SIAM practices and
methodology - Recognize the key stages of SIAM implementation in order to better plan i s roll-
out - Determine SIAM roles and responsibilities in processes and the organization;
- Better select the most appropriate SIAM practices inline with the organization’s
environment and maturity
SIAM Foundation training and certification is managed by our education partner, EXIN.
Read more about SIAM Foundation here
SIAM Training & Certification
SIAM Professional
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SIAM Professional
SIAM Professional tests a candidate’s knowledge of the application of SIAM to situations and the candidate’s ability to analyze and apply the SIAM concepts. The certification looks at managing multiple service providers and integrating them seamlessly to provide a single business-facing organization. It also looks at the knowledge and skills required to navigate the stages of the SIAM roadmap.
SIAM Professional certification enables candidates to :
- Establish a governance framework based on SIAM practices
- Perform an organization assessment to better determine and establish a plan
and promote improvements - Determine the key elements to perform a SIAM implementation
- Design and build up a SIAM model for different environments and organizations
- Lead a SIAM implementation
- Select different approaches to implement SIAM
- Use organizational change management in order to boost the SIAM
implementation - Improve the organization’s SIAM ecosystem at every stage
- Manage and continuously improve multiple processes based on SIAM
SIAM Professional training and certification is managed by our education partner, EXIN. Read more about SIAM Professional here
Resource Augmentation
Resource Augmentation
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Resource Augmentation
Our resource augmentation gives you access to SIAM skills when you need a particular type of expert, or when you need to temporarily extend your team. Working as part of your organization, Scopism approved resources can provide a flexible way to extend your knowledge or increase your team size on a short term basis. Resource augmentation can include:
- Procurement advisory services
- Bid support
- Software and tooling (including Service Now)
Contact us to discuss your requirements or learn more.
Enquire NowResearch
Research
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Research
Our research can provide you with access to essential market information for SIAM in a particular geography or industry sector. With our deep SIAM knowledge and global network or relationships in the SIAM community, we can carry out tailored research to help support your business decision making.
Contact us to discuss your requirements or learn more.
Enquire Now