ITSM Hub
ITSM Hub is an IT service management training and consulting provider, accredited by EXIN, PeopleCert and APMG. We deliver instructor-led and self-paced certification training across SIAM, ITIL, PRINCE2, COBIT, Change Management, BRM, MSP, AgilePM and more.
Our consultants bring hands-on ITSM and SIAM experience to every engagement, supporting organisations across Australia, New Zealand, and the UK. We help teams build capability, earn recognised certifications, and improve how services are managed and delivered.
Services
Training and Certification
We deliver public, private, and self-paced courses across a broad range of frameworks and certifications, including:
SIAM V3 Foundation and Professional (EXIN)
ITIL Foundation, Managing Professional, Strategic Leader, and ITIL Practice Manager – Version 5 now available (PeopleCert)
PRINCE2 Foundation and Practitioner (PeopleCert)
MSP (Managing Successful Programmes) (PeopleCert)
AgilePM and PRINCE2 Agile (APMG and PeopleCert)
Change Management Foundation and Practitioner (APMG)
Business Relationship Management (BRM) Foundation and Professional (APMG)
COBIT Foundation (ISACA)
ISO/IEC 20000 and ISO 27001 Awareness (APMG)
Better Business Cases (BBC) Foundation and Practitioner (APMG)
DevOps, Agile Scrum, and Agile Essentials (PeopleCert, Professional Designations and Scrum Alliance)
IT Asset Management (IAITAM)
DVMS and Cybersecurity frameworks (APMG)
Consulting and Advisory
Beyond certification training, ITSM Hub provides consulting support for organisations navigating complex service management challenges, multi-supplier environments, SIAM operating model design, service integration, and IT transformation programmes. Our consulting services include; Capability & Maturity Assessments, Rapid Reviews, Service Improvement Roadmaps and Documentation and Implementation Uplift.
Who We Work With
We support a wide range of personas and sectors, including: IT service managers, SIAM practitioners, CIOs, IT directors, project managers, change managers, vendor managers, supplier relationship managers, and business relationship managers. Our clients span government and public sector, defence, financial services, utilities, healthcare, higher education, telecommunications, and corporate enterprise.
Delivery and Languages
All training is delivered in English. Delivery modes include virtual instructor-led (online), face-to-face, and on-demand self-paced learning via our LMS. Private group bookings are available for organisations requiring tailored scheduling or in-house delivery.
Regions
Australia, New Zealand, United Kingdom and the US. We have the ability to service all time zones and locations with our team spread globally.