We are delighted to announce that the ITSM People will be a sponsor for this year’s Service North conference, taking place on Monday, 3rd November 2025.
Held annually since 2017, Service North is Scopism’s flagship SIAM conference. Hosted in the UK, it brings together delegates from across Europe for a day of networking, knowledge-sharing, and fresh ideas. This year’s agenda promises insightful talks, practical case studies, and plenty of opportunities to connect with peers in the SIAM and ITSM communities.

“The Scopism team are especially excited to be working closely with ITSM People for the Service North Conference.” Claire Agutter, Director at Scopism, said, “We’ve known the ITSM People team for years and have always admired their hands-on, outcomes-focused approach, and we can’t wait to share their knowledge with the community at Service North.”
Tim Mills, founder of ITSM People, added: “Service North has always been a standout event in the SIAM and ITSM calendar. Sponsoring this year’s conference and collaborating with Scopism on the SIAM Maturity Assessment is a fantastic opportunity to help organisations improve and get real value from their service management investments.”
The ITSM People, founded in 2014 by Tim Mills and based in Warwickshire, is a UK-based consultancy specialising in IT Service Management (ITSM). With over 25 years of experience behind its founder, the firm has steadily grown into a tight-knit team of consultants renowned for pragmatic, tool-agnostic guidance spanning maturity assessments, process development, service design, tool selection, and transformation initiatives for large-scale enterprises. The ITSM People pride themselves on outcome-based contracts, cost-effective solutions, and deep expertise trusted by major UK brands and global organisations alike.
We are looking forward to welcoming ITSM People and all our delegates to Service North 2025 for another great year of insight, collaboration, and inspiration. Find out more and book your space at Service North here.



