Have you had the chance to watch the second part of the ITSM Crowd Jigsaw Special Series devoted to our new publication “The Jigsaw Organization”?
In “The Jigsaw Organization”, experts and consultants from all over the world share their practical advice on how you can build something better, more specifically, how to rebuild your organization for the future. With topics ranging from leadership to business continuity and resilience, from agility to sourcing, you’ll find inspiration that will allow you to create positive changes.
Related to this, experts and consultants were special guests on the ITSM Crowd Jigsaw Special Series: Volume 2 and they shared their Top Tips.
The host was Claire Agutter and we want to say an enormous thanks to her and ITSM Zone for hosting these episode.
For those who missed it, it was a day full of experts and practical advice on how to rebuild your organization for the future – no matter what that looks like.
Jigsaw Special – Never Let a Good Crisis go to Waste
The day kicked off with Jigsaw Organization contributors Rob England, Cherry Vu and Aleks Yenin, the head of Polontech.

How do organizations need to advance in order to be successful in a constantly changing environment? How should we manage unplanned work? How about collaborative work? And most importantly how to do this if you work remotely? To deal with both the current crisis and the ongoing change, the necessary capabilities of the organization are agility and resilience. Simply put, never let a good crisis go to waste.
Watch the episode and get their expert insights on these questions.
Jigsaw Special – Resilience and Agility
The second episode of the ITSM Crowd Jigsaw Special Series was all about resilience and agility. Claire Agutter was joined by Jigsaw Organization contributors Daniel Breston, Nikola Gaydarov and Nicklas Fredriksson.

In this episode, they made the case for a more adaptative approach to business continuity, bringing agility and resilience to the organization.
We want to thank ITSM Zone once more for hosting the Jigsaw Special Series.
As well remind you that you can still watch the first part of the Series. Click the button bellow and get expert insights from Michelle Major-Goldsmith, Simon Dorst, Barry Corless, Helen Morris, Simone Jo Moore and Patti Blackstaffe.