Global SIAM Survey 2020 Whitepaper now available!

Who’s doing SIAM in 2020? How long did your SIAM transition take? What benefits did organizations achieve and what challenges did they face? Are people investing in SIAM training?

 You’ll find answers to these questions and many more in the 2020 Global SIAM Survey Whitepaper.

About the Whitepaper

This whitepaper presents the results from the third annual SIAM survey, carried out in 2020.

With more than 350 respondents from all over the world, it provides a detailed picture of the SIAM marketplace. We would like to thank everyone who responded to the survey for their input, and for helping us to build a picture of SIAM maturity and adoption.

“Now that we are in the third year of the global SIAM survey, we can start to see trends as well as having individual data sets to analyze. I am very pleased to see that the number of respondents is growing year on year, suggesting a growth in SIAM adoption and also giving us more information to work with. 2020 has posed huge challenges for organizations all over the world. Those companies who have focused on building a resilient and well-integrated supply chain have felt the benefits, and others have realized too late the cost of poor understanding and management of their service providers. SIAM has many benefits to offer, and can help organizations to handle the unexpected”, says director of Scopism, Claire Agutter.

Scopism is also grateful to 4me for generously sponsoring the survey and the whitepaper, but as well for providing this valuable information to SIAM practitioners around the world.

You can learn more about 4me and their services here.

What is included?

In order to represent and build a picture of how SIAM is evolving around the world, the Global SIAM Survey 2020 Whitepaper is broken down into four sections:

  1. Demographics – includes a breakdown of who the survey respondents are, where they are located in the world and related information including salary, title, and size of organization
  2. Responses from organizations who are not using SIAM, but plan to use it – including the benefits they expect to achieve, how long they expect the SIAM transition to take, and the challenges they believe they will face
  3. Responses from organizations who are using SIAM – including how long it took them to adopt SIAM, the type of service integrator structure they adopted, and the benefits they have realized
  4. Responses from organizations who sell SIAM consultancy or solutions – including what their clients expect from SIAM adoption, the challenges they typically face and the skills they need

Throughout the survey we have also included some commentary from SIAM industry practitioners and experts. We would like to thank Rob Waterlander, Sys Mindedahl, Dave Kelsall, Markus Müller, Simon Dorst and Michelle Major-Goldsmith for their reviews and input.

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